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Customer Value Agreements

You need to maintain high productivity at low operational costs, no matter the application or age of your machinery. Receive the expert support you need to achieve this goal through a Customer Value Agreement (CVA). At Blanchard Machinery Company, we take pride in offering Cat® CVAs to help you better protect your investment.

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What Is a CVA?

A CVA is a hassle-free ownership plan for securing cost-effective parts and services. These agreements are inherently customizable, with terms that can be tailored to your equipment’s specific applications. Personalized dealer support can take various forms, including readily available parts, prompt service and preventive maintenance.

Having a CVA enhances your confidence in the equipment you rely on to complete essential tasks. For your machinery to generate revenue, it must operate efficiently and experience minimal downtime, regardless of the challenges posed by your working environment.

You can turn to Blanchard Machinery Company for Cat customer value agreements. Each CVA we offer is designed to be individualized, taking into account your equipment’s unique requirements. Depending on your preferences, costs can be structured based on actual production hours, a monthly fee or a flat rate. You have the flexibility to cover entire fleets, single pieces of equipment or individual systems.

How Does a CVA Work?

When you purchase new equipment, you have a variety of CVA options to choose from. The process of using your CVA to access parts and services may differ based on the terms of your agreement. Our sales representatives will work with you to identify a payment plan that suits your requirements and determine whether you want coverage for your whole fleet, specific equipment or an individual machine.

We will also help you assess your priorities. For instance, do you need to focus on preventive maintenance to ensure a critical machine always remains operational? Would you like your parts shipped to you or sent to our nearest location? We’ll use the information you provide to ensure your CVA meets your needs.

The Advantages of CVAs

When you choose Cat customer value agreements from Blanchard Machinery Company, you get to experience these benefits:

  • Maximized equipment value: A CVA allows you to receive prompt service for your equipment and ensures it is performed correctly. You can maximize the value of your equipment by not needing to replace components often or spend unexpected costs on emergency repairs.
  • Improved customization: We customize your agreement according to your specific needs, allowing you to align it with your priorities.
  • Additional incentives: A CVA through Caterpillar provides information and additional support via the Cat App. It helps you monitor your equipment’s status and usage statistics effectively.
  • Part availability: CVA holders benefit from the prompt delivery of genuine parts. The parts you require are shipped to you quickly, reducing downtime.
  • Flexible payments: You have the flexibility to select the payment option that suits you best, including the possibility of prepaying for frequently used services.
  • Expert services: Our experts take care of all maintenance and repairs for equipment included in a CVA.
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Contact Blanchard Machinery Company for a CVA

Blanchard Machinery Company is the exclusive Cat dealer in South Carolina. Our Cat CVAs are designed to help you maximize the performance of your machines. We also provide valuable CVAs for equipment from other brands.

You can consult with the sales representatives at your local dealer about how to use your CVA when purchasing your equipment or contact them when your machinery requires maintenance. Our team members can review your agreement and ensure you receive the necessary parts and services. Talk to your Blanchard sales representative today to learn more about CVAs.

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