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Service Offerings

Partnering with Blanchard Machinery Company allows you to access quality equipment that helps your operations run smoothly and stands the test of time. Even better, you gain access to a range of services that provide you with value for money and help you protect your investment.

Customer Value Agreement

A Customer Value Agreement (CVA) from Caterpillar, supported by Blanchard Machinery Company, gives your equipment extra protection. CVAs offer solutions for parts and services tailored to your changing needs throughout the life of your equipment. We’re dedicated to providing careful planning and ongoing support to help you succeed. Our skilled technicians can help you maintain your equipment and lower your operating costs.

All our CVAs are individualized to meet your specific needs. Whether you require simple preventive maintenance kits or comprehensive total maintenance and repair agreements, we will provide a solution that reduces your overall costs.

Equipment Protection Plans

Equipment protection plans (EPPs) for your new Cat® machines ensure long-term protection for your equipment. Backed by Cat Financial, these plans extend your factory warranty to give you extra coverage beyond the standard period. Each option adds more years and operating hours, helping you avoid significant repair costs that can affect your budget.

You can choose from these levels of EPP coverage based on your needs:

  • Powertrain: Receive coverage for components that control, transmit or produce engine horsepower.
  • Powertrain + hydraulic: Opt for a plan that encompasses the powertrain and components linked to implement control and steering.
  • Powertrain + hydraulic + technology: Get the same coverage as Powertrain + Hydraulics, as well as technology such as LINK, PAYLOAD, GRADE and COMPACT.
  • Premier: Make the most of your plan with coverage for hydraulics, powertrain and structural and electrical components.

Extended Service Coverage

Extended Service Coverage (ESC) plans from us give you peace of mind and protect your investment. Whenever you buy a new diesel standby generator set, you receive a complimentary five-year Gold or Platinum ESC plan. These plans provide some of the best coverage in the industry, protecting you from unexpected repair costs.

ESC coverage goes beyond the standard warranty period. It can be transferred to a new owner, potentially increasing the resale value of your Cat equipment. We offer fast, high-quality repairs done by trained technicians at our authorized service centers. With this coverage, you can trust that your machine will perform well now and in the future.

Total Maintenance and Repair Agreements

A total maintenance and repair (TM&R) agreement refers to a formal contract that covers all Cat equipment repair and maintenance expenses over a designated time frame. A TM&R agreement provides:

  • Increased resale value
  • Maximum machine availability
  • Simplified, fixed pricing
  • Expert service using genuine Cat parts

Rather than incurring maintenance or repair costs on an as-needed basis, you pay a single fixed rate that includes all services and parts. Our team at Blanchard Machinery Company will review your current expenses and compare them to the costs outlined in the agreement.

View Service Offerings From Blanchard Machinery

At Blanchard Machinery Company, we aim to ensure your machine continues to be reliable year after year. Our value proposition is that we support everything we sell with expert service to help you maintain peak operation. Explore our service options and reach out to our team for assistance.