Extended Service Coverage

How Does an ESC Work?

An ESC outlines the specific parts and components covered under the plan. The details of coverage can vary based on the equipment’s specific needs and the plan selected. When you enroll in an ESC plan, you typically pay a premium that may vary based on the level of coverage chosen and the type of equipment. If your equipment needs repairs, you can take it to an authorized dealer or service center. Factory-trained technicians will handle the repairs, ensuring all work we perform meets the manufacturer’s standards.

When you get an ESC from Blanchard Machinery Company, you’ll have quick access to quality repairs done by trained technicians at one of our authorized service locations. We offer various customizable coverage options, allowing you to get the exact service you need when you need it. For instance, every new Cat diesel standby generator set you buy from us comes with a free five-year Gold or Platinum ESC plan. These Cat ESC plans deliver some of the most extensive coverage options in the industry, shielding you from unforeseen repair costs.

Advantages of an ESC

Here are some great benefits of having an ESC:

• Comprehensive protection: An ESC covers parts and labor expenses for eligible components. It helps you safeguard your investment and enhance its reliability over time.
• Minimized unexpected costs: Enrolling in an ESC can help you avoid the financial burden of unplanned repairs. This coverage enables you to manage and mitigate unexpected repair expenses that can disrupt your budget.
• Budget certainty: An ESC allows you to anticipate repair costs by locking in expenses upfront. This predictability makes it easier to plan your finances and be ready for any maintenance your equipment might need.
• Quality repairs: All repairs under an ESC are done by factory-trained technicians who know how to handle your equipment. We perform your repairs right the first time, which reduces the chance of recurring problems.
• Enhanced coverage options: You can combine ESC with a customer value agreement (CVA) for even better protection. This combination gives you full maintenance and repair coverage to keep your equipment in top shape for longer.